NEMEDA

Closing the gap between contract and reality.

I start with two questions: what has been signed, and what is actually being measured? The gap between the two answers is usually where disputes begin.

Four steps

  1. 1

    Assessment

    A review of contracts, records and reports to find where a definition, a data source or an owner is missing.

  2. 2

    Design

    SLAs, KPIs, an asset management policy and contract wording that both sides can actually deliver on.

  3. 3

    Implementation

    Measurement, asset records and the CMDB – set up in the tools you already use.

  4. 4

    Run and improve

    Regular reviews, inventories and adjustments based on how the service really performs.

What stays with you

Start small, with a fixed scope

Two short engagements with a fixed scope and timeline. You’ll know exactly where you stand – and can decide what to do next.

OfferP-01

Contract review

An independent look at one contract and its schedules – before you sign, or once disputes start piling up.

What you get

  • A written assessment of vague definitions, missing obligations, measurability and consequences
  • The risks for your side of the contract
  • Specific wording changes
  • A one-hour call to walk through the findings

What I need from youThe contract with all its schedules – and for service contracts, the last 2–3 service reports, if available.

Timeline
1–3 working days
Price
€640 / day
Request a review

OfferP-02

Audit readiness check

An independent view of how one area would hold up in an audit today – licensing, the ITAM process, SLM or the CMDB – before the auditors arrive.

What you get

  • A gap analysis against what the auditor or standard requires
  • Findings ranked by risk and likely impact
  • Recommended steps before the audit
  • A one-hour call to walk through the findings

What I need from youThe audit type and scope, your current policies and processes, the relevant contracts and records (such as licence entitlements, the CMDB or service reports), and access to the data the audit will check.

Timeline
2–5 working days
Price
€560 / day
Request a check

Day rates exclude VAT. The number of days depends on the volume and complexity of the documents you provide, and larger engagements qualify for a lower rate – see pricing.

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