Nemeda is built on my own experience: in-house at DXC Technology and CGI, and as an external consultant for KInIT. I know how IT service contracts get written – and what it takes to live with them once the service is running.
An independent view of how one area would hold up in an audit today – licensing, the ITAM process, SLM or the CMDB – before the auditors arrive.
What you get
A gap analysis against what the auditor or standard requires
Findings ranked by risk and likely impact
Recommended steps before the audit
A one-hour call to walk through the findings
What I need from youThe audit type and scope, your current policies and processes, the relevant contracts and records (such as licence entitlements, the CMDB or service reports), and access to the data the audit will check.
Day rates exclude VAT. The number of days depends on the volume and complexity of the documents you provide, and larger engagements qualify for a lower rate – see pricing.
For both sides of the contract
You buy IT services
Companies and public sector bodies that need to keep their suppliers and IT assets under control.
SLAs that protect your priority services
Reporting you can trace back to the source
Tender documentation
A clear view of assets and licences
You deliver IT services
IT suppliers and integrators who want to promise only what they can deliver – and prove it.
Service catalogue and standard SLA schedules
OLAs and UCs that match what you sell
A CMDB that shows the impact of an outage
Fewer disputes over service credits
Tell me what you need to solve.
Reviewing a contract before you sign, struggling to meet an SLA, or lost track of your IT assets and licences? Briefly describe the situation and I’ll get back to you with a proposed next step.
